Appointments

Before booking an appointment with one of our clinicians, it may be worth looking at our self-referrals page to check if a surgery appointment is needed for the service you require.

How To Make An Appointment

You can make an appointment in the following ways:

Routine Appointments

Please make a separate appointment for each person wishing to be seen.

Routine appointments are scheduled at 10 minute intervals. Some conditions will require less of the doctor’s time and others more. Sometimes it may be necessary to ask you to make a further appointment.

The patient(s) in front of you may have had a more difficult or complicated problem causing an unavoidable delay, especially if urgent treatment or hospital admission is required. Occasionally, the doctor may be called out of the surgery to an emergency at a patient’s home. If, as a result of this, your doctor is behind schedule, we will do our best to keep you informed.

Urgent Appointments

We operate a telephone triage service for urgent appointments on the day.

If you have an illness or urgent problem which you feel needs to be dealt with on the same day, please contact the surgery on 01737 244325.

You will be asked to give a brief description of your symptoms, which, providing you are happy to do so, will enable the doctor to prioritise their telephone calls.

We endeavour to never refuse a patient to be seen by a doctor on the same day if the patient has a problem of an urgent nature.

Cancelling Appointments

If you are unable to keep an appointment please let us know as soon as possible – this may enable someone else to be seen.

You can do this by using our Cancel an Appointment triage.